FIRST ADVISORY ETHICS GROUP

1.1. Welcome & Course Overview

1.2. Turkey at a Glance

1.3. Why Intercultural Competence matters

1.4. What to Expect in this Course

1.5. Reflection

1.6. Conclusion & Preview of Chapter 2

2.1. Introduction – A Country between Modernity & Tradition

2.2. Religion in everyday Life – Islam as a Cultural Background

2.3. Religious Holidays and their significance in Business Life

2.4. Traditions in Families & Society

2.5. Clothing & Religious Symbols in everyday Business Life

2.6. Practical Tips for dealing with Religion & Tradition

2.7. Summary & Preview of Chapter 3

3.1. Introduction – Why Values set the Tone

3.2. Honour – A core Cultural Value

3.3. Hospitality – More than just tea

3.4. Loyalty & Trust – Long-term Orientation counts

3.5. Pride & National Consciousness

3.6. Practical Recommendations

3.7. Summary & Preview of Chapter 4

4.1. Introduction – Communication is more than words

4.2. Understanding indirect communication

4.3. Recognising non-verbal signals

4.4. Politeness, titles & forms of address

4.5. Small talk & relationship building

4.6. Body language & proximity

4.7. Practical tips for successful communication

4.8. Summary & preview of Chapter 5

5.1. Introduction – Etiquette as an expression of Respect

5.2. Greetings and use of Titles

5.3. Clothing & appearance

5.4. Punctuality & understanding of Time

5.5. Meetings & Decision-making Processes

5.6. Gifts, Invitations & Meals

5.7. Behaviour during Meals

5.8. Practical Tips & Pitfalls

5.9. Summary & Preview of Chapter 6

6.1. Introduction – Negotiation is Relationship Building

6.2. Preparation – More than just gathering facts

6.3. The importance of Trust & Loyalty

6.4. Communication Style in negotiations

6.5. Patience, Dynamics & Decision-making Processes

6.6. Emotions & Stylistic Devices

6.6. Emotions & Stylistic Devices

6.7. Negotiation Room & Seating Arrangements

6.8. Practical Dos & Don'ts in negotiations

6.9. Summary & Preview of Chapter 7